SHIPPING & RETURNS

Local Delivery 

FLATE RATE: $5

Free delivery if you spend $100 or more.

Local delivery will be an option if you are located in any of the suburb areas below.

LOCAL DELIVERY SUBURB AREAS

6025   CRAIGIE, HILLARYS, KALLAROO, PADBURY.

6027   BELDON, CONNOLLY, EDGEWATER, HEATHRIDGE, JOONDALUP, MULLALOO, OCEAN REEF

6026   KINGSLEY, WOODVALE

6024   GREENWOOD, WARWICK

I typically deliver orders on Mondays, Tuesdays and Thursdays between 9.30am - 1.30pm.

Always allow 2-3 days for me to process and pack your order before a delivery is made.

Make sure to leave me a note at check out or email me if you have a specific location you'd like me to leave your order, this can be especially helpful for those with gated front yards.

Standard Shipping - Australia Wide

FLATE RATE: $10 

Free shipping is offered if you spend $150 or more in one order, something to keep in mind if you have a friend who would also love a ceramic artwork!

All orders within Australia are currently delivered using Australia Post.

A tracking number will be issued to you one your order has been processed. I don't have any control in terms of delivery timeframes or treatment of your parcel while it is in transit.  

International Shipping

Arid Hand does not currently ship outside of Australia.

If you live elsewhere in the world and are keen to get your hands on a ceramic artwork, I'd be interested to hear from you. 

Contact me: aridhand@gmail.com

Returns

CHANGE OF MIND

Arid Hand will accept change of mind on purchases. This is because I truly want each ceramic artwork to resonate with my customers.

If you are wanting to return your ceramic for a refund you will be responsible for return shipping costs and ensuring the parcel is packaged safely so no damage occurs. I will not be able to provide a refund if I receive a damaged item.

 

DAMAGES

Arid Hand goes above and beyond to ensure each ceramic arrives safe and sound, in the event that you find your ceramic has been damaged please attach photos in an email and I will be in touch with you to discuss the best way forward.

I can be contacted at: aridhand@gmail.com